PRIVACY POLICY
Last Updated: November 7, 2026
At COSIAX, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly.
Information We Collect
When you visit our website or place an order, we may collect:
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Your name, email address, and phone number.
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Shipping and billing addresses.
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Order details and purchase history.
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Payment information processed through secure payment providers.
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Device information, IP address, and browsing activity.
How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Arrange shipping and delivery.
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Send order confirmations and tracking updates.
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Provide customer service and support.
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Improve our website and shopping experience.
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Prevent fraudulent transactions.
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Send marketing communications when permitted or when you have given consent.
Sharing Your Information
We may share necessary information with trusted service providers, including:
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Shopify and website service providers.
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Payment processors.
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Shipping and fulfillment partners.
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Analytics and advertising providers.
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Government authorities when required by law.
We do not sell your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and support advertising activities.
You can manage cookie preferences through your browser settings.
Data Security
We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Payments are processed through secure third-party payment providers. We do not ask customers to send full payment card details through email.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to access, correct, or request deletion of your personal information.
You may also have the right to object to certain data processing or withdraw consent where applicable.
To submit a privacy request, contact us at:
Data Retention
We retain personal information only as long as reasonably necessary to fulfill orders, provide services, resolve disputes, and meet legal obligations.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact: contact@cosiax.com