FREQUENTLY ASKED QUESTIONS

1. What can I use COSIAX towels for?

COSIAX Reusable Bamboo Towels are perfect for everyday kitchen cleaning, including wiping countertops, cleaning glassware, drying dishes, and tackling spills, grease, and food messes.

2. Can I use these towels wet or dry?

Absolutely! COSIAX towels can be used both wet and dry. Use them dry for everyday dusting or dampen them to tackle spills, grease, and sticky messes.

3. Are these towels washable and reusable?

Yes! Simply wash them after use, allow them to dry, and reuse them again. They're designed to help reduce your dependence on disposable paper towels.

4. Are COSIAX towels machine washable?

Yes! They can be machine washed. For best results, follow the care instructions provided with your product.

5. How absorbent are these towels?

COSIAX towels are designed to absorb everyday spills and messes, helping you clean up water, sauces, and other common kitchen messes with less effort.

6. How long does shipping take?

Orders are typically processed within 1–3 days. After dispatch, estimated delivery takes approximately 8–15 days, depending on your location and local shipping conditions.

7. Will I receive a tracking number?

Yes! Once your order has been shipped, you'll receive a shipping confirmation email with tracking information when available, so you can follow your package along its journey.

8. What if I'm not satisfied with my purchase?

Your satisfaction matters to us! COSIAX offers a 30-day money-back guarantee. Contact our support team within 30 days of receiving your order, and we'll help you with the next steps.

Need more help?

Contact our friendly support team at contact@cosiax.com. We're always happy to help!